Akuvera is an AI powered denial management system built for healthcare organisations. It helps revenue cycle teams track, manage, and resolve insurance claim denials all in one unified dashboard. The platform automates what was previously a slow, manual, and expensive process, giving healthcare providers faster access to revenue they were already owed.
Insurance claim denials cost the US healthcare industry billions of dollars every year. Each denied claim costs around $44 to rework and delays payment by weeks. Most teams were stuck using outdated manual processes, drowning in paperwork, and missing the patterns that caused denials in the first place. Existing tools were either too rigid, too technical, or lacked the visibility needed to actually prevent denials before they happened.
I handled the UI design for the platform covering the core dashboard, denial tracking and reporting views, and the overall user experience for revenue cycle teams working with complex claim data daily.
The challenge with Akuvera was making a technically complex product feel manageable for its users. Revenue cycle teams deal with high volumes of data across multiple payers, claim types, and denial reasons. The design had to surface the right information at the right time without overwhelming the people using it.
I focused on building a clear information hierarchy within the dashboard. Denial status, claim volume, appeal progress, and revenue impact all needed to be visible at a glance. I also designed the individual claim views to give teams enough detail to take action quickly without needing to dig through multiple screens.
The product was successfully designed and delivered. Akuvera is now live and positioned as an AI powered denial management platform for healthcare revenue cycle teams.
